You need fist activate support account

smtp1> set-support
Warning: Do NOT execute this script without explicit direction from a Symantec
Customer Support person.
Changing password for user support.
New password:
Retype new password:
passwd: all authentication tokens updated successfully.
User support enabled until 03/04/2016.

After Login to CLI use support account

[support@smtp1 ~]$ openssl s_client -connect aztec.brightmail.com:443

CONNECTED(00000003)
depth=3 C = US, O = “VeriSign, Inc.”, OU = Class 3 Public Primary Certification Authority
verify return:1
depth=2 C = US, O = “VeriSign, Inc.”, OU = VeriSign Trust Network, OU = “(c) 2006 VeriSign, Inc. – For authorized use only”, CN = VeriSign Class 3 Public Primary Certification Authority – G5
verify return:1
depth=1 C = US, O = “VeriSign, Inc.”, OU = VeriSign Trust Network, OU = Terms of use at https://www.verisign.com/rpa (c)10, CN = VeriSign Class 3 International Server CA – G3
verify return:1
depth=0 C = US, ST = California, L = Mountain View, O = Symantec Corporation, OU = Symantec IT Security, CN = aztec.brightmail.com
verify return:1

 

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